Introduction
This Cookie Policy explains how Order Mee ("Order Mee", "we", "our", or "us") uses cookies and similar technologies when you access or use our website, mobile application, and related services (collectively, the "Platform").
By continuing to use the Platform, you consent to the use of cookies as described in this Policy, except where you have disabled them through your browser or device settings.
1. What are cookies
Cookies are small text files stored on your device when you visit a website or use an application. They help websites and applications recognize your device, remember your preferences, improve functionality, and provide a better user experience.
Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a period of time (persistent cookies).
2. Why we use cookies
Order Mee uses cookies to:
- Keep you securely logged into your account.
- Remember your preferences and settings.
- Process orders and maintain your shopping session.
- Improve website and mobile app performance.
- Understand how users interact with our Platform.
- Prevent fraud and enhance account security.
- Deliver personalized content and recommendations.
- Measure the effectiveness of marketing campaigns.
- Improve customer support and troubleshooting.
3. Cookies we use
3.1 Essential Cookies
These cookies are necessary for the Platform to function properly. They enable features such as:
- User authentication
- Secure login sessions
- Shopping cart functionality
- Order processing
- Payment processing
- Security verification
Without these cookies, certain features of Order Mee may not function correctly.
3.2 Performance and analytics cookies
These cookies help us understand how visitors use our Platform. Information collected may include:
- Pages visited
- Time spent on the Platform
- Navigation patterns
- Device type
- Browser information
- App performance metrics
This information is aggregated and used to improve our services.
3.3 Advertising cookies
Where applicable, advertising cookies may be used to:
- Show relevant advertisements
- Measure advertising performance
- Limit repetitive advertisements
- Deliver offers based on your interests
These cookies may be placed by Order Mee or trusted advertising partners.
4. Third-party cookies
Order Mee may work with trusted third-party service providers that use cookies to support our services. These providers may include:
- Payment processors
- Analytics providers
- Cloud hosting providers
- Customer support platforms
- Marketing and advertising partners
- Fraud prevention services
These third parties operate under their own privacy and cookie policies.
5. Managing your cookie preferences
Most web browsers and mobile devices allow you to manage or disable cookies through their settings. You may choose to:
- Accept all cookies
- Block specific cookies
- Delete previously stored cookies
- Receive notifications before cookies are stored
Please note that disabling certain cookies may affect the functionality of the Platform and prevent some services from working as intended.
6. Mobile Technologies
In addition to browser cookies, Order Mee may use similar technologies within its mobile application, including:
- Device identifiers
- Local storage
- Software Development Kits (SDKs)
- Mobile analytics technologies
These technologies help improve app performance, security, and user experience.
7. Cookie policy update
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When significant changes are made, we will update the Effective Date and may notify users through the Platform or other appropriate communication channels.
Your continued use of the Platform after any updates constitutes your acceptance of the revised Cookie Policy.
8. Contact Us
If you have any questions about this Cookie Policy or how Order Mee uses cookies and similar technologies, please contact our support team through the contact channels available on the Order Mee Platform or email us at support@ordermee.ng.